Privacy Policy

Last updated: July 2026 — a plain-language summary of how we handle your data.

1. What we collect

Account details (name, email, phone), the identity documents you submit for verification, booking and payment records, and the photos taken at handovers.

2. How we use it

To verify identities, process payments and escrow, run deliveries, resolve disputes with photographic evidence, and keep both sides of every rental safe.

3. Identity documents

Passport and National ID scans are used solely for verification and fraud prevention. They are stored securely, never shown to other users, and never sold.

4. What we share

We never sell your data. Payments are processed by licensed providers; couriers see only what's needed to complete a delivery. Renters and providers never see each other's contact details.

5. Cookies & analytics

We use essential cookies to keep you signed in and privacy-respecting analytics to understand how the site is used and improve it.

6. Your rights

You can request a copy of your data or ask us to delete your account at any time by emailing privacy@uselendo.com.