Trust & Safety
Rent with confidence. Here's exactly how.
Your money is safe
Your payment never goes straight to a stranger. We hold it until our courier checks the item and hands it over. Only then does anyone get paid.
We know everyone here
Renters verify with a passport. Providers with a National ID. Both do a live face scan. No anonymous accounts. Ever.
Lendo Protect
Renters get gear that works. Providers get covered if it comes back damaged. Included in every rental. No extra charge.
Your details stay yours
No phone numbers. No addresses. No direct messages. We're the only point of contact from booking to return.
We check everything
Our couriers photograph every item from four angles before and after. Condition is on the record, so nobody argues from memory.
Something went wrong?
We look at the photos and the records, and we settle it. Usually within 48 hours.